- Type of information collected
- How the information is used
- Sharing with third parties
- Security of personal data
- Privacy rightsy
- Who controls the information
- Correlated information
Type of information collected
When you register to create a user account on the website, personal information will be requested, such as name and surname, address, country of residence, gender, date of birth, nationality, e-mail address, telephone number and credit card details. You will also be asked to choose a user name and password for your user account. When you buy a product or use any other service offered by the website, information regarding the transaction is recorded, such as the type of products purchased, the delivery address, credit card and payment details. When you communicate with us, for example when you send an e-mail, these communications are kept to follow up your requests, to answer your questions and to improve our services. Furthermore, each time you interact with us information is automatically gathered, such as IP address, the browser type and version used for surfing, the operating system and the platform. This website uses so-called cookies and information is gathered each time your browser accesses the website. Cookies are data that are transferred to your computer’s hard drive via the browser in order to help us recognize you when you access the website, remember the settings of your browser and customize the website according to your needs. You may disable cookies in the settings of your web browser, but please be aware that you may not be able to use all of the services of the Website if cookies are disabled.
How the information gathered is used
All information that we collect from our customers helps us to customize and improve your shopping experience on our website. The information we collect is used to manage orders, deliver requested products and services, personalize content and shopping experiences on our website, process payments, optimize our services, products and the website and send commercial communications. Since we want our customers to feel safe, we also use the collected information to detect, investigate and prevent fraud and other illegal activities. In addition, we use the information to provide you with special offers and information about products that might be of interest to you. We retain your personal information only for as long as there is a legitimate business purpose or for as long as we are required to by law. After this period, we will delete all of your personal information.
Sharing the information with third parties
Protecting your personal information is really important to us and we want you to be certain that your personal information is in good hands. We share your information only as described previously and with third parties that follow the applicable data protection laws and that ensure an adequate level of protection with respect to your personal information. For certain services, such as the delivery of your products, the processing of your payment and customer support, we engage third parties. These third parties will have access to information we collect from you and this is necessary in order for them to perform their tasks. They are not allowed to use your personal information for any other purpose and they are contractually obliged to comply with applicable data protection laws.
Personal information will be disclosed when requested by law, for ensuring observance of our General Terms and Conditions and performing any other agreement, and in case of detection, investigation and prevention of fraud and other illegal activities.
In all other cases, we share your personal information with third parties only if we have your explicit consent. You will have the opportunity to choose not to share any personal information with any third party. If and when we transfer your personal information to a third party domiciled abroad, we will ensure that your personal information is protected adequately.
Security of your personal data
In order to protect your personal information from unauthorized access, disclosure and modification, we have implemented technical and other security measures. We adapt these security measures from time to time to provide a high level of security at all times. Nevertheless, you have to be aware that, despite our best efforts, no security measures are perfect or impenetrable. In addition and in order to help us to maintain a high level of security, we kindly ask you to keep your username and password confidential and not to disclose them to third parties.
Some of your information will be stored on a server provided by a third party, currently on a server of Enter S.p.A. of Milan. We have chosen this third party provider based on our best knowledge and we might change the third party provider at any moment, especially if we think that your personal information is no longer protected accordingly. This third party provider always undertakes to seek to ensure a high security standard. However, we cannot take responsibility for this third party provider's actions
You can contact us at any time and request information about all personal information that we have collected and stored about you. In addition, you may ask us to correct, amend or delete such personal information. Please note, that if you ask us to delete your personal information, we will no longer be able to provide you with our services.
By accessing your account on the website, you have at any time the possibility to correct, amend or delete your personal information, such as your first name, your surname, your address, your country of residence and your credit card details. Of course, you may delete your account at any time.
Who controls personal information and contacts
Punto Azzurro srl Via Vogno 20, 24020 – Rovetta – Bergamo.
Your request will be handled with the utmost care and we will try to resolve any issue regarding your personal information as soon as possible.
Before using this website, we kindly ask you to carefully read the following documents:
Punto Azzurro Srl